[Abstract]
The fourth industrial revolution and the global economic recession have recently reduced the size of the employment market for companies. Thus, the Korean economy can achieve job creation and economic growth through the activation of the start-up. Start-up can boost the national and local economies as well as the self-realization of individuals. In particular, the Business Incubator provides information on government policy funds, education and consulting services so that the founders can establish self-sufficiency in the early stage of the start-up. It is a great help for the activation of a start-up. In this way, the role of Business incubator is growing in the start-up ecosystem.
The suggested hypothetical relationships were tested with primary data from a sample 211 firms in the Business Incubator. The main findings of this study are as follows: first, it is found that servant leadership of Business Incubator's manager have positive impact on self-efficacy, manager satisfaction of firm but not on business performance. It is meaningful to extend the scope of research in the study of existing leadership of business incubator's manager.
Second, self-efficacy of firm have positive impact on the manager satisfaction and business performance, also manager satisfaction have positive impact on business performance. It can be seen that the role of self-efficacy is important as the factor that makes it possible for firms to satisfy Business Incubator's manager. Especially, it is considered that self-efficacy is important as a way to improve the business performance of firm.
Third, self-efficacy of firm mediated the relationship of servant leadership of Business Incubator's manager and manager satisfaction and business performance.
Thus, the hypothesis on the mediating role of self-efficacy of firm was supported. This study contributes to the understanding of business performance of firm by developing an theoretical model, incorporating the role of servant leadership of Business Incubator's manager, self-efficacy of firm and manager satisfaction.