중소기업연구 43권 4호 (2021년 12월)
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A Study on the Mitigation of Burnout and Knowledge Hoarding: Focusing on the Knowledge Sharing Culture and Person Organization Fit
- - Inho Hwang (Kookmin University)
"As knowledge management is recognized as a core value of organizations, organizations are increasing their investment in policies and technologies for knowledge management. However, since SMEs have relatively few resources to support knowledge sharing, which is the core of knowledge management, there is a possibility that continuous knowledge management will be difficult. This study suggests the negative motivation(job burnout) on the knowledge hoarding of SME employees and the conditions to be improved at the organizational level (shared goal, knowledge sharing culture, and person-organization fit).
In this study, a hypothesis was presented through a study related to transaction theory to explain the stress in the relationship between the organization and the individual. This study collected samples through a questionnaire targeting workers of SMEs with knowledge management policies. In addition, the hypothesis was verified by performing structural equation modeling. As a result of the study, shared goal and knowledge sharing culture reduced knowledge hoarding through mitigating job burnout. In particular, person-organization fit moderated the relationship between shared goal, knowledge sharing culture, and job burnout. The study presents academic and practical implications in terms of suggesting factors to mitigate the knowledge hoarding of employees for continuous knowledge management of SMEs."
The Importance of Employee’s Perceptions When Conducting a Company’s CSR Strategy : The Concept of ‘Authenticity’
- - Ji-Young Jung (Ewha Womans University)
- - Sang-Joon Kim (Ewha Womans University)
How does authenticity influence the process that conducts a company’s CSR Strategy? Authenticity, an internal/external alignment condition that an employee feels in relation to an organization, means the decision on how true and beneficial to employees through their experiences, such as thoughts and emotions. Also, it can be understood as a process of meaning formation between the organization’s strategy to conduct CSR and the perception of employees conducting CSR. To prove the relation between authenticity and CSR clearly, we used various techniques like Text Mining, Topic Modeling and Semantic network analysis about O corporation’s 657 review data, from 2015 to 2021. As a result of the analysis, we find out the special issues and types. The analysis shows that the issue concerning the ‘external image’ is the biggest characteristic of authenticity perception in other conditions. Furthermore, the types of authenticity perception evaluations are largely divided into acceptance and rejection, in detail, five categories. This study indicates that organizations should consider both external and internal conditions when establishing CSR strategies. In addition, it is necessary to be an interactive circular relationship between the organization and employee, collecting and reflecting employee’s perceptions. Finally, this study proposes ways to overcome problems related to interaction.
The Effect of Perceived Loss of Financial⋅Market⋅Social Capital Based on Recurrence Intention of Failed Small Business : Focusing on the Mediating Effect of Fear of Failure and the Moderating of Entrepreneurial Self-Efficacy
- - Young-Ryong Cho (Small Enterprise and Market Service)
- - Ju-Young Park (Soongsil University)
"This study surveyed 413 small business owners who experienced closure to see how the loss perception experienced by small business owners affects their comeback through fear of failure. The analysis results are as follows.
First, the larger the received loss of financial capital, market capital, and social capital, the greater the fear of failure. Second, the greater the fear of failure, the less willingness to re-start-up, but it did not affect the willingness to work. Third, perceived loss of financial capital, market capital, and social capital grew fear of failure, which negatively affected the willingness to re-start. However, as for the willingness to work, only the perception of loss to market competitiveness strengthened the willingness to work through fear of failure. This suggests that if you think you are out of business due to market competitiveness, you are more likely to choose to get a job than to start a business. Fourth, those with higher entrepreneurial self-efficiency had less effect of perceived loss on fair of failure than those with lower entrepreneurial loss. In other words, it can be seen that a person with high entrepreneurial self-efficiency is likely to start-up. It is noteworthy that despite the tendency to fail due to market competition and lack of understanding of risks, small business operators were most aware of the loss of social capital. This is presumed to have had the greatest impact on fear of failure because small business owners try to receive funding or business revitalization support through social networks such as acquaintances and relatives. Based on the above results, this study requires sufficient market research to secure a competitive advantage when preparing for start-ups through policy practice suggestions, and suggests ways to reduce financial loss through the establishment of sophisticated business plans."
Integrated Quality Model of Product, Service and CSR of the Consumer Coopertive in Korea
- - Kwangjin (Songkonghoe University)
- - Huh (Sogang University)
- - Junkyum (Songkonghoe University)
- - Lee
- - Sangsun
- - Park
Quality is an important factor influencing organizational performance, so it should be possible to accurately and effectively measure the quality perceived by members. The Consumer Cooperative can be seen as a retail industry by industry classification, and there are various studies based on the dimension of retail quality, but compared to the general retail industry, few studies have been conducted based on the quality level perceived by members. The purpose of this study is to develop quality dimensions and sub-attributes by analyzing in detail and elaborately how the quality of cooperative is viewed from the perspective of members who are both consumers and owners. To this end, the quality dimension of cooperative quality is needed to be newly developed and quality components are demonstrated based on previous studies on the quality dimension. The quality dimension of the cooperative was developed through prior research to suit the value of the cooperative in product, service, and social responsibility, and a survey was conducted to demonstrate the four major cooperative members in Korea. Through this, sub-dimensions were constructed and the quality dimension of the high-order model was demonstrated through exploratory factor analysis and confirmatory factor analysis. It aims to discover key management elements in terms of quality management and provide practical implications to management.
Knowledge Focused Networked Incubation : Case Study
- - Kang-Soon Wi (Hanyang University ERICA)
With the arrival of the Internet age, which is characterised by interconnection, the importance of networks is increasing in entrepreneurial activities and networked incubation (NI) has emerged as a mainstream concept in business incubation (BI). However, detailed studies on operation models of NI have been scarcely conducted. In this respect, this paper suggests a knowledge-focused networked incubation (KNI) model optimised for the study BI was established by theoretical analysis, and has been applied. The initial diagnosis of the effectiveness of the KNI model was also conducted through descriptive statistics, case studies, and the Industrial Depth Interview (IDI). This study is significant in that it has elaborated an NI operation model that meets the down-to-earth needs of incubatees and also is universally applicable.
Analysis of the Micro-Conflict Structure in the Process of Operation and Management of the Regulatory Free Zone
- - HaeOk Choi (Science and Technology Policy Institute)
- - KwangHo Lee (Science and Technology Policy Institute)
This research means that it analyzed the conflict structure of key stakeholders in the operation and management of the Regulation Free Zone. The analysis results are as follows. First, for the safety review related to the amendment of the law, the process of presenting a preliminary review opinion is additionally required. Second, institutional improvement is needed for the complicated preliminary preparation stage in the management system issue. Third, there is the issue of whether to provide an incentive structure to the local innovation ecosystem or to leave it to the autonomy of the participating companies and guarantee the choice in the post-management issue. In the future, this research suggests a method to systematically prepare a micro-policy demand identification process through continuous monitoring using the Q method.
A Study on Investment Determinants by the Types of Start-up Accelerators
- - Ga El Heo (Business Administration at Yonsei University)
- - Seung Wha Chung (Business Administration at Yonsei University)
- - Ji Yeon Kim (KAIA)
"Start-up accelerators are a new type of investor that provide mentoring, education and seed capital to start-ups for a fixed duration and receive a certain stake in them in return. They help start-ups achieve successful commercialization.
With increase in performance visibility, the number of private and public sector accelerators rose across domestic and international markets. Private sector accelerators are established and operated by private entities while public sector accelerators are established and operated by the government. Both play complementary roles that are becoming increasingly important to start-ups. Therefore, this study aims to examine the differences in major operational goals and investment determinants between private and public sectors and to understand their implications. The results show that the private sector prioritizes profit generation through the investment, while the public sector aims to contribute to the development of high-growth start-ups, and create region-specific and technology-specific start-up ecosystems. Additionally, both groups consider customer needs the most important determinant. Public groups are more conservative in investments and tend to place importance on objective indicators such as patents, partners, mentors, and co-founders. Conversely, private groups value the capabilities of founders and their ease of collaboration with accelerators. These findings can help start-ups get support from public or private accelerators more easily.
It will also help public and private accelerators refine the criteria for ing start-ups."